# Order.created

This event is dispatched an order in Toggle is created.

Orders are created in all instances where a card is initially created e.g. in-venue, free of charge (FOC), web shop, 3rd party etc. An order can contain [one line\_item (e.g. card) or many line\_items](http://academy.usetoggle.com/en/articles/3578378-orders-cards-and-balance-adjustments). However, an order will always only have one transaction associated with it.

Typically, the transaction on an order will be the payment transaction that was used to create that order. Note that in some cases the transaction value won’t be the same as the order value, such as in discounted or FOC orders. Also note that the order value includes the postage value – in the case of postal cards.

For each line\_item – as you can see in the example payload below – you can check which product and/or method of fulfilment was defined for each item in the order.

### Example payload

```javascript
{
  "id": 570,
  "object": "event",
  "api_version": "3.2",
  "webhook_version": "1.0",
  "created_at": "2021-04-11T16:01:27.000000Z",
  "type": "order.created",
  "data": {
    "object": {
      "object": "order",
      "id": 350,
      "postage_value": 0,
      "value": 1000,
      "account_id": 1,
      "transaction": {
        "object": "transaction",
        "id": 617,
        "value": 0,
        "transaction_discount_value": 1000,
        "account_id": 1,
        "currency": {
          "object": "currency",
          "id": 1,
          "name": "Sterling",
          "denomination": 100,
          "iso_currency_code": "GBP"
        },
        "unit": null
      },
      "receipt_contact": {
        "object": "contact",
        "id": 703,
        "email": "john@example.co.uk",
        "first_name": "John",
        "last_name": "Smith",
        "phone_number": null,
        "marketing_opt_in_at": null
      },
      "line_items": [
        {
          "object": "line_item",
          "id": 623,
          "personalised_message": null,
          "value": 1000,
          "line_item_type": {
            "object": "line_item_type",
            "id": 1,
            "name": "Sale"
          },
          "product": {
            "object": "product",
            "id": 4,
            "name": "Gift Card",
            "short_description": "Gift Card",
            "long_description": "Gift Card",
            "image": {
              "object": "image",
              "id": 13,
              "url": "https://apimytoggleio-dev.airship.co.uk//storage/images/1_1616686008.png"
            },
            "product_type": {
              "object": "product_type",
              "id": 1,
              "name": "Gift Card"
            }
          },
          "card": {
            "object": "card",
            "id": 355,
            "balance": 1000,
            "card_reference": "6301190045888067809",
            "pin": "134702",
            "expiry_time": "2021-03-27T23:59:59.000000Z",
            "validity_start_time": "2021-03-12T00:00:00.000000Z",
            "personal_message": null,
            "qr_code_url": "https://apimytoggleio-dev.airship.co.uk/qrcodegenerator/6301190045888067809",
            "account_id": 1,
            "purchaser_contact": {
              "object": "contact",
              "id": 703,
              "email": "john@example.co.uk",
              "first_name": "John",
              "last_name": "Smith",
              "phone_number": null,
              "marketing_opt_in_at": null
            },
            "contact": null,
            "card_alias": {
               "object": "card_alias",
               "card_alias": "18347923487",
               "card_alias_pin": "1234",
            }
          },
          "line_item_fulfilment": {
            "object": "line_item_fulfilment",
            "id": 350,
            "tracking_reference": null,
            "postage_type": null,
            "address": null,
            "contact": {
              "object": "contact",
              "id": 704,
              "email": "john@example.co.uk",
              "first_name": null,
              "last_name": null,
              "phone_number": null,
              "marketing_opt_in_at": null
            },
            "fulfilment_method": {
              "object": "fulfilment_method",
              "id": 1,
              "name": "Email"
            }
          }
        }
      ]
    }
  }
}
```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developers.usetoggle.com/webhooks/events/order.created.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.